Credit Card On File

--- title: Credit Card on File updated: 2024-11-04T16:37:21 created: 2024-10-25T12:49:09 ---

Credit Card on File Credit Cards can be stored on client's Splose profile for payment of invoices. This can either be through Stripe, or Tyro Health's 'card payment' option. These clients should have a credit card on file tag on their account.

Adding a Card to Tyro Health's Card Payment: To add a clients card to their file, you create their Invoice and then choose "Card Payment" from the drop-down box. Then you add the card details, and tick the box for processing future invoices.

Payment Process: Credit card payments can be made through either Stripe, or Tyro. !image1

Removal of Card Details: Upon client request and ceasing services, credit card details will need to be removed from the relevant third party that it was set up with, and the tags/extra billing info on Splose will need to be removed.

There are two ways to delete client credit card details, depends where we use Stripe- Credit Card or Tyro Health 'Card Payment' (we were using Tyro Health platform before Stripe in the past):

• For customer using 'Stripe-Credit Card' - please advise Sisi if you need log in (code will send her mobile), search client name and follow below snips if you need to DELETE the card :

• For customer using 'Tyro Health - Card payment' - you need to log in to Tyro Health Online portal - search Client - click Edit - select Remove - then save. Tyro login -

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